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TheraTree Families,
We have a promise to keep our families updated about how we are addressing COVID-19 in the context of keeping children and families safe while receiving therapeutic treatment. The health and well being of children and families in our community are always of the highest importance to us. Information regarding COVID-19 and our government's response is frequently changing. We continue to monitor the situation daily, if not hourly. At this time (3/18/2020) we have created more options to access services through Telehealth and will continue an option for outpatient services with higher level precautions. Consistent attendance is crucial for progress and to avoid regression. Our experience and research shows it! This is why we've been working tirelessly to make therapy more accessible to you!
Telehealth
This is the recommended delivery of therapeutic services for families who's children or household member(s) have a higher level of health / immune risk. This is also recommended in the event a member of the household has directly exposed to COVID-19 and/or is exhibiting symptoms.
At this time, our contract home health company has not yet approved the use of telehealth to substitute in person visits. If you are treated in the home health setting and see telehealth as the most appropriate delivery model for you, please call our office at 270-688-8449 to discuss options.
What is Telehealth? Telehealth is the use of telecommunications technologies to provide health care. Technologies are HIPAA compliant and TheraTree's primary method of providing telehealth is videoconferencing. Telehealth therapy may include evaluations, assessments, consultation, treatment planning, and therapeutic interventions.
Benefits to Families: Provides opportunities to progress skills sets and overcome barriers such as distance, illness, schedule, and travel. Increases skills and confidence of family members and caregivers.
What to Expect: Activities will be similar to a typical clinic session. Parent coaching is a key component and can increase home carryover and progress. It's important for the parent or caregiver to be involved during the session to increase effectiveness. For families with co-payments and deductibles, TheraTree has a credit card agreement option for hassle free payments.
Technology & Other Requirements: Families must have access to high speed internet and a computer or mobile device with a camera and mic. Families must sign a consent form for Telehealth services. There will be a link sent upon scheduling a telehealth appointment which will give families access to the telehealth portal. Please set up your portal as soon as possible to reduce technical difficulties.
Complete Telehealth Consent form HERE
Complete Credit Card Agreement HERE
Access Telehealth Platform HERE
TheraTree's Enhanced Precautions:
We have updated our precautions to keep clients, families, and our staff healthy while receiving in person outpatient intervention.
- Introducing Curb-Side:
- Beginning Thursday 3/19/2020 our waiting room with be closed.
- Your therapy provider will meet you at our main entrance to check in your child.
- If you have a payment, you can establish a credit card agreement or call the office before your appointment to skip line at reception.
- If you utilize public transportation, please see reception for options.
- If you have additional questions, please call us at 270-688-8449, email us at contact@theratreepeds.com, or ask your therapy provider at curb-side.
- We've removed all fabric based intervention tools from use and the environment.
- As a reminder, our previously established precautions are
- Both clinicians and children will wash hands and/or utilize hand sanitizer upon entering and exiting the treatment area.
- Hand washing is a prioritized goals for children who have difficulty with hand washing.
- Staff is reminding patients to avoid touching eyes, nose, and mouths during sessions.
- Our staff is cleaning AND disinfecting frequently touched surfaces / toys during and in between treatment sessions. This includes tables, doorknobs, light switches, countertops, pens, handles, toilets, faucets, and sinks.
- Our clinic is professionally cleaned and sanitized on a regular basis with an increased priority to disinfect all surfaces in the clinic.
- Alternative social gestures to high five, hugs, and hand shakes.
Attendance:
Continue to follow the CDC recommendations of if a person has a fever or respiratory symptoms such as a cough or shortness of breath AND has traveled to an affected geographic area, OR had direct contact with someone with COVID-19 to not come into the office.
Please notify our office immediately if you, your child, or an immediate family member have:
- Traveled to an affected country outside of the USA; identified by the CDC and/or WHO.
- Been directly exposed to COVID-19 and are under a self-quarantine due to this exposure.
- A confirmed case of COVID-19.
Please keep in mind that we have a cancellation policy to cancel your appointment 24 hours in advance. Please do not bring a sick child to therapy. Consider telehealth as an alternative. If you should have a question regarding this policy, please do not hesitate to contact our office. Please note that during this time we will be doing our best to make accommodations for rescheduling make-up sessions.
More Information about COVID-19:
TheraTree recommends the following resources for latest information about COVID-19:
TheraTree Community Engagement:
At this time, we have postponed community events that engage the public in person. We will announce via social media when these events will be rescheduled to.