Telehealth is how we're helping families through COVID-19 and beyond. We rapidly implemented Telehealth as an option for all of the clients we serve. The therapeutic services we provide are vital for children's success in life. Our community, state, and country are experiencing extraordinary circumstances that create a barrier for children to participate in learning, development, and their community. These are circumstances that are unlikely to be resolved soon. During this time our families may be feeling a wide range of emotions. We're here and we're all in this together.
Who Pays for Telehealth:
- This includes Medicaid, MCOS, and Private insurance.
- Self funded and out of state plans may cover Telehealth; we can confirm with your insurance.
- Some insurance companies are even waiving co-payments for Telehealth during COVID-19!
- It's important for you to know some information about Non-Traditional Instruction (NTI) as is relates to your child's IEP.Districts must provide IEP services during NTI days.
- These services can be adapted to schoolwork packets, online learning, and other adaptions.
- Telehealth is the ideal way to provide the required therapy services considering our typical in person delivery model is unavailable.
- Access to high speed internet.
- A computer or mobile device with a camera and mic.
- Complete Telehealth Consent form (CLICK HERE )
- Complete Credit Card Agreement (CLICK HERE - if you typically have a payment due for outpatient treatment)
- Spectrum is offering free internet services to families for 60 days. Call 1-855-243-8892 to set up service with a modem.
- DMS has given permission for those without internet to use the telephone to access Telehealth services in response to COVID-19.
Social Stories: Click HERE to access.
Setting up Telehealth:
- Set up your ClockTree Account. A link will be emailed upon transitioning to Telehealth. Please set up your account as soon as possible to reduce technical difficulties. This invitation may go to your spam folder, so check there!
- Watch the orientation video about your first appointment: https://www.clocktree.com/api/1/notificationdocument/730139?content
- After you set up your account, our client services department will then confirm your Telehealth appointment and you'll get an email notification for this.
- You can access the Telehealth platform through the appointment confirmation or through this link: Access Telehealth Platform HERE.
- Log in to your clock tree at least 8 minutes before your scheduled appointment on your device connected to the internet. ProTip: logging in on a mobile device creates endless movement options.
- Interlocking blocks
- Stackable blocks
- Favorite toy
- Small items that are smaller than the child's hand (5)
I am writing a testimonial about my sons telehealth experience with his therapist Jordan.
A TheraTree Family
The Hoge Family
Gannon struggles with social interactions, even communicating with family over facetime is hard for him. Since he was on the struggle bus today I was very worried that the session would not go so well.
Toni and Kelly, you ladies killed it. Having the session on zoom made it much more interactive. The websites that you guys used this week were so fun, colorful and kept him interested. They kept me interested, and wanting to work more with him. We were able to test Gannon’s knowledge and understanding of colors and numbers. It gave us all a real time assessment of what he can do and what he truly knows.
I know that these circumstances are horrible, but I love the fact that you are able to see him at home where he is more comfortable, and completely in his element. It shows you a different side of him and lets you get to know him and us more. I am blown away with all the hard work and dedication, you all ( the entire staff) are putting into making this (Telehealth) successful. It is because of this hard work and dedication that our family and other families like mine will succeed. This is uncharted territory and a challenge I am sure. Keep it up, you are all doing amazing, you are making a difference!!!
We are so thankful for you!
April & Gannon
Telehealth in the News
by Renee Beasley Jones
The Owensboro Times
Kentucky Businesses Shifting Gears to Serve Others
I love using Telehealth and getting to be a part of therapy sessions! It helps to enhance Skyler's progress during a difficult time by allowing me to continue working on the same skills with the same materials! As a teacher myself, I know the importance of working together and this has let me continue to work with the amazing therapists we have been blessed with! #teamskylersaurus
We are so grateful to be able to continue Zion’s therapy sessions with Mr. Dale through Telehealth! Telehealth has allowed me to be more hands on, ask questions, learn techniques, and continue helping Zion reach Occupational goals and skills at home. It’s been really amazing seeing Zion continue to make improvements, and doing things that I’ve never seen him do before!
Thank you so much!
We love the new Telehealth Occupational Therapy sessions with Mr. Dale! Wyatt always looks forward to them and enjoys the crafts that they make together. It gives Wyatt a sense of independence when he gets on the computer and has his sessions. He has also enjoyed being able to show Mr. Dale his room and around the house. He thought it was so cool!
What a HUGE success this week has been with OT! Gannon met not one, not two, but THREE goals! He continues to work hard everyday and today he showed exactly what he is capable of. I am so proud of him! It is truly a blessing to see just how far he has come.
I can not thank Shante enough for stepping in and through telehealth continuing his care with so much love and support. I am grateful for these sessions and all the hard work you put into this. Telehealth has allowed me to be even more hands on, to ask questions, to learn new techniques, and to continue teaching new skills at home.
These circumstances are not easy. It is because of OT’s like Shante, ALL of the staff at Theratree, and the dedication of parents/caregivers that these children, like mine, will succeed.
Keep up the great work and stay safe, April and Gannon.
Once we got everything figured out, it's been really easy. I'm able to keep up with the appointments with appointment reminders and syncing up with my son's therapist is really easy. They send a link to my email, I click the link and it directs me to the meeting room. Now if I can just convince my father-in-law to let me pay him for the extra data on the internet plan we'll be golden! The activities during the sessions are fun and engaging, my younger son even joins in.
- from Nolan Matthews's Mom
Telehealth Research & Resources
Alkhalifah, Shahad & Aldhalaan, Hesham. (2018). Telehealth Services for Children With Autism Spectrum Disorders in Rural Areas of the Kingdom of Saudi Arabia: Overview and Recommendations. JMIR pediatrics and parenting. 1. e11402. 10.2196/11402.
Cason J. (2009). A pilot telerehabilitation program: delivering early intervention services to rural families. International journal of telerehabilitation, 1(1), 29–38. https://doi.org/10.5195/ijt.2009.6007
Cason, J., Behl, D., & Ringwalt, S. (2012). Overview of States' Use of Telehealth for the Delivery of Early Intervention (IDEA Part C) Services. International journal of telerehabilitation, 4(2), 39–46. https://doi.org/10.5195/IJT.2012.6105
Grogan-Johnson, S., Alvares, R., Rowan, L., & Creaghead, N. (2010). A pilot study comparing the effectiveness of speech language therapy provided by telemedicine with conventional on-site therapy. Journal of Telemedicine and Telecare, 16(3), 134–139. https://doi.org/10.1258/jtt.2009.090608
Richmond, T., Peterson, C., Cason, J., Billings, M., Terrell, E. A., Lee, A., Towey, M., Parmanto, B., Saptono, A., Cohn, E. R., & Brennan, D. (2017). American Telemedicine Association's Principles for Delivering Telerehabilitation Services. International journal of telerehabilitation, 9(2), 63–68. https://doi.org/10.5195/ijt.2017.6232
Rortvedt, Daniel & Jacobs, Karen. (2019). Perspectives on the use of a telehealth service-delivery model as a component of school-based occupational therapy practice: Designing a user-experience. Work. 62. 1-7. 10.3233/WOR-182847.
Serwe, K. M., Hersch, G. I., Pickens, N. D., & Pancheri, K. (2017). Brief Report—Caregiver perceptions of a telehealth wellness program. American Journal of Occupational Therapy, 71, 7104350010. https://doi.org/10.5014/ajot.2017.025619
Staff, P. T. T. (2019, August 28). Telehealth Ethics, Best Practice, and the Law: What You Need to Know. Retrieved from http://www.apta.org/Blogs/PTTransforms/2019/8/28/Telehealth/
Zylstra, Sheryl. (2013). Evidence for the Use of Telehealth in Pediatric Occupational Therapy. Journal of Occupational Therapy, Schools, & Early Intervention. 6. 326-355. 10.1080/19411243.2013.860765.